Many times Internet Service Providers mistakenly send incoming emails to Spam/Bulk/Junk email folders. Please check to see if your email/coupon is located in your Spam/Junk folder. If you do not see your email/certificate in your Spam/Junk email folder it is possible that your email address was mis-keyed when you signed up. Please click here and we will be happy to research for you.
IMPORTANT: To avoid having our emails sent to your Spam/Bulk/Junk email folder, please add the following email addresses to your personal address book:

bassrewards@rewards.enewsclub.com vanheusenrewards@rewards.enewsclub.com izodrewards@rewards.enewsclub.com

Simply log into your account (click here) using the user name and password you registered with. If you have not yet registered, click here to set up your account.

Our email is sent with images, and possibly your internet service provider is blocking those images. Please “enable images” through the settings within your email program. If you are still experience issues, please contact our customer service department at 1(800)-388-9122. (Monday-Friday 9 a.m. – 5 p.m. EST).

Simply log into your account (click here) using the user name and password you registered with. Check the email list(s), located at the bottom your personal account page, that you would like to rejoin and hit the submit button.

Please contact our customer service department at 1(800)-388-9122 (Monday-Friday 9 a.m. - 5 p.m. EST) to have them resubscribe you manually to our contact list(s).

To unsubscribe, please click on the Manage My Account link located at the bottom of each email message we send, or simply log into your account (click here) using the user name and password you registered with. Uncheck the email list(s), located at the bottom your personal account page, that you would like to unsubscribe from and hit the submit button. Please keep in mind, if you unsubscribe from the Rewards email list, you will be forfeiting all future Rewards as email is the only way we deliver Rewards certificate.

You may register on this site by clicking here.

If you are an existing Exclusive News Club member, your new Rewards account is ready to be completed. Please click here to complete your profile, and get your 500 bonus points (you can use your existing card). If you are not an existing member of the Exclusive News Club, and want to join the Rewards program, you can sign up on this site, by clicking here

Please click here for a user name password reminder email.

Unfortunately we do not have duplicate cards. You can get another card from your local store (search for store locations) or request another card via email. Click here to get to our contact form. Please ensure you provide your full name, and address so we can mail you a new card.

Your card may have been lost in the mail. You can get another card from your local store (search for store locations) or request another card via email. Click here to get to our contact form. Please ensure you provide your full name, and address so we can mail you a new card.

No, you will earn points for every dollar spent in a Bass, IZOD, or Van Heusen store regardless of which brand is featured on your Rewards card.

Yes, Exclusive News Club cards function exactly the same as the Rewards cards. You will earn points for every dollar spent in a Bass, IZOD, or Van Heusen store when you present your Exclusive News Club card. You do not need to replace this card with a Rewards card.

Unfortunately we are unable to send out a new certificate. Certificates are sent with a 90 day expiration date.

Yes. You must present your Rewards card when redeeming your certificates. Store associates will be unable to accept your certificate, if you do not present the matching Rewards card.

The email that you received is simply a notification of the sales and promotions going on in our stores. This is a special notification for our Rewards members only. Not all emails will include a coupon.

While some of our coupons are valid for redemption at any of our stores, some offers are brand specific. Please carefully review the promotion offer and stores it is being offered in.

Unfortunately our register system does not allow for coupons to be accepted after their expiration date. Please watch for some great future offers.

Rewards work by earning 10 points for every dollar spent in a Bass, IZOD, or Van Heusen store (example: spend $50, earn 500 points). There is no limit to the number of points you can earn. For more details, click here

You may check your points on-line by logging in to your Rewards account. Allow up to one week for recent transactions to post. To log in click here

If you were shopping without your Rewards card and would like to add your purchase to your account, please click here to log into your account and then follow the prompts to add your purchase.

If you feel that your points have not been credited accurately to your Rewards account, please contact our Customer Service Department via email or via telephone 800-388-9122 (Monday-Friday 9 a.m. - 5 p.m. EST). Claims must be filed within 90 days from transaction date.

Yes! Please contact our customer service department at 1(800)-388-9122. (Monday-Friday 9 a.m. – 5 p.m. EST) for more details about combining accounts.

Certificates are automatically emailed to members every time a member’s points meet or exceed the 1,000-point threshold. After earning enough points to merit a certificate, please allow 2-3 weeks for delivery of your certificate.

Certificates are valid for 90 days from the date issued.

Certificates may be redeemed to make a purchase at any Bass, IZOD or Van Heusen store. To find a store near you, click here

Members may use an unlimited number of certificates to make a purchase at any Bass, IZOD or Van Heusen store, but the value of the purchase must equal or exceed the total value of the combined certificates, as no cash will be given as change.

Unfortunately, because a reward certificate is like cash, we are unable to send out a new certificate.